what working tech support is REALLY like


Comments • 3 052

  • Toyaa Ikem
    Toyaa Ikem  5 days back


    • Red 1
      Red 1  1 weeks back

      I used to do I.T while I was at school and god I have never hated people so much in my life

      • Jip Banaan
        Jip Banaan  1 weeks back

        MORE. (Please😊)

        • yovel vaknin
          yovel vaknin  1 weeks back

          Do u like have 10 kids called esikeal ?
          BEST LINE EVER😂😂😂😂😂😂😂

          • Dom Sansotta
            Dom Sansotta  2 weeks back

            I’ve called the cable company before and there’s times where before the technician even helped me finish my problem . I finally get it . And then I’m like “never mind I got it “ so basically there may have been something I could’ve fixed myself

            • Mike Jackson
              Mike Jackson  2 weeks back

              I'm just seeing these stories and thinking.... How cute. Going into year 21 of IT.

              • Jarvis Davis
                Jarvis Davis  2 weeks back

                Im a computer science major in college rn.... and this might just be one of the funniest videos I've ever seen 🤣🤣🤣

                • Sonam Doima
                  Sonam Doima  2 weeks back

                  Can we see you in person for a video,please😇😇😇😇😇you are amazing

                  • Grenade Lovers
                    Grenade Lovers  2 weeks back


                    • Slater Hatfield
                      Slater Hatfield  2 weeks back

                      Being IT in a primary school classroom is a nightmare let alone a full day job

                      • Arianna Catch me on the flip side.

                        My aunts work at H&M call center. She says she gets the classic Karen ladies every day.

                        • Amanda Kernan
                          Amanda Kernan  2 weeks back

                          Don’t you tech support my tech support!

                          • Lovelyagnes
                            Lovelyagnes  2 weeks back


                            • Irnah O
                              Irnah O  2 weeks back

                              My gawd!! It's almost as bad as working in the pharmacy. I feel your pain bro.

                              • Tornado Dee
                                Tornado Dee  3 weeks back

                                2:10 ok do this
                                me calling tech suport : I DID!!

                                • Rilyn Morris
                                  Rilyn Morris  3 weeks back

                                  ALEX READ THIS!!! my great grandma has a bunch of friends in her old people neighborhood or whatever idek but anyways like a month ago or so SHE WAS LEGIT TALKING ABOUT HOW THIS EXACT SAME THING HAPPENED TO ONE OF HER FRIENDS!!!!!!!!!! I’m sitting here thinking if it was you or not or if this is just apparently a regular thing old people do 😂 WHAT IF IT WAS YOUU

                                  • Jolani Badenhorst
                                    Jolani Badenhorst  3 weeks back

                                    1:35 - 1:40 ... pure gold! =,D & 1:36 - that would be so cool on a t-shirt \ (**,) /

                                    • Cueva TwoThreeNine
                                      Cueva TwoThreeNine  3 weeks back

                                      Ok but why is nobody talking about the good place that show is MA JAM

                                      • Carmeleon HP
                                        Carmeleon HP  3 weeks back

                                        I lost it 😂😂😂😂😂

                                        • AliB333
                                          AliB333  3 weeks back

                                          I feel this in my soul LOL

                                          • Legacy of Lore
                                            Legacy of Lore  3 weeks back

                                            0:28 try being a teacher 😅

                                            • Arizen Bolt
                                              Arizen Bolt  4 weeks back

                                              😂It's moments like this that makes me miss working in tech support

                                              • Repzey
                                                Repzey  4 weeks back

                                                I can confirm that this is true...all of it...I worked at costumer service for one of the biggest phone and internet providers in sweden(Tele2) and yes even here you have to learn how a phone and router and know how a computer works.
                                                During the year i worked there(both in the landline and mobile deparment) i would get calls like "My computer is broken"....Yeahh..."It won´t start the webb browser"...yeahh...."I is connected to internet, i have signal and i have Telia"....*Facepalm*..
                                                My answer"You have called the wrong company, i work at Tele2"
                                                Costumer"So Telia and Tele2 is not the same company"...

                                                • Heide Carrion
                                                  Heide Carrion  4 weeks back

                                                  If I had a dime . . . This is all my everyday LIFE. I hated talking to computer illiterate users! Ugh

                                                  • Sabrina Kincaid
                                                    Sabrina Kincaid  4 weeks back

                                                    Working in a call center I have a few story’s like this! Hahahah so happy to have move out of inbound calls.

                                                    • aBoogivogi
                                                      aBoogivogi  4 weeks back

                                                      I don't get how anyone can be suprised by the fact that some 20-something year old have no fucking clue how computers work. I have family members who are now in the mid 30's who for the longest time beleived Microsft Word was actually called Microsoft World. You have no idea how fucking weird it was to get a phone call and hearing "I have a problem with world". I also very recently experienced a story similar to this "ultimate Karen" manager when another one of my other relatives, who happend to land a pretty sought after government position and almost managed to become a leading politician in my county, recently asked me if I could just help her put together a quick Power Point presentation. She then left instructions as to what each slide should contain, asked if I could find some fitting illustrations and then to top it off mentioned that perhaps I should include some slides with quotes from relevant parts of the law at the end. She asked this from a person who has done his apprentisship and gotten a certificate then has procedded to take further general education and a bachelors degree as a computer engineer largely becuase this sort of menial nonsense is not what I wanted to do with my life. Some people just don't run around with the same sort of rational thought processes most of us have.

                                                      • aBoogivogi
                                                        aBoogivogi  4 weeks back

                                                        Even knowing people like this exist it still pisses me off when I call a helpdesk service and they have to go trough redundant routines. I mean I get that some people can severely fuck up their network with badly configured routers/access points and or incorrect cabling. Still I know how this crap works. If I tell you my internal network and traffic to the router I got from my ISP is working fine but everything going outside it takes 3-4 seconds to return my equipment is not the bloody culprit. So either something is botched on their end or their router sucks. 9/10 it's the latter.

                                                    • Teg Lord
                                                      Teg Lord  4 weeks back

                                                      I liked this video in the advert

                                                      • Duke00x
                                                        Duke00x  4 weeks back


                                                        • miss meridith bruck
                                                          miss meridith bruck  4 weeks back

                                                          My dad dus that job but in TESCO 😐😐

                                                          • Selene Gomez
                                                            Selene Gomez  4 weeks back

                                                            Workin in a call center now, hate it! Just savin up so i can study being a barista and i can go abroad... sigh...

                                                            • Robert Fortner
                                                              Robert Fortner  1 months back

                                                              I felt this on a spiritual level.

                                                              • Memelord
                                                                Memelord  1 months back

                                                                Working in IT is just painful some days. I've never hated middle aged and old women more in my life lol.

                                                                • Ravneet Kaur
                                                                  Ravneet Kaur  1 months back

                                                                  we need a good place video

                                                                  • JessyJC
                                                                    JessyJC  1 months back

                                                                    I worked in IT for Intel employees and even then, users didn't know anything about anything, like, do you even have a job at Intel? Other times they just thought we could do their job.

                                                                    • AdamG1983
                                                                      AdamG1983  1 months back

                                                                      I worked in tech support for 11 years.

                                                                      All I have to say is

                                                                      *F&$# OLD PEOPLE*

                                                                      • Nicolaus Volentius
                                                                        Nicolaus Volentius  1 months back

                                                                        Damn.... That's.... That's just.... I think my brain would melt and leak out my nose....

                                                                        • A Fan
                                                                          A Fan  1 months back

                                                                          Please say you’ve seen the IT Crowd

                                                                          • Tooqute2nv
                                                                            Tooqute2nv  1 months back

                                                                            I feel like that's a thing that only in Japan (which oddly enough because of Gundam anime and stuff people think is the most technologically advanced place in the world) people could get away with doing! Like, if you can't use basic Microsoft Office here in the U.S., you're not getting hired for literally almost ANY position, let alone a managerial position! XD LOL

                                                                            • Sasuke Uchiha
                                                                              Sasuke Uchiha  1 months back

                                                                              is this why people think i'm a dummy dum and ask me if I turned on a device???? Dude...... damn.. Tech support is always my last resort if i cant fix it for sure!!

                                                                              • Anna
                                                                                Anna  1 months back

                                                                                me watching this literally the day before starting to study something IT related: well shit

                                                                                • Alice Cat
                                                                                  Alice Cat  1 months back

                                                                                  This is so accurate, omg 🤣 I hate my life and people at this point

                                                                                  • Lyra Saruman
                                                                                    Lyra Saruman  1 months back

                                                                                    I used to help my mother work, and she was the librarian/computer technician for a giant public elementary school. . . Needless to say I, as a tweenish thing, could solve most of the issues that the rest of the staff could not.

                                                                                    • Starkiller 25
                                                                                      Starkiller 25  2 months back

                                                                                      2:29 that was funny

                                                                                      • Redtidevolvo
                                                                                        Redtidevolvo  2 months back

                                                                                        These stories are too true. Been doing tech support for a while, and for each example given I know someone I have helped with similar issues.

                                                                                        • lillian wardle
                                                                                          lillian wardle  2 months back

                                                                                          i dont mind using IT but what i surggle with is some have very strong actents and talk to fast so i just go to my local tech shop and they are good

                                                                                          • Oxford Striplin
                                                                                            Oxford Striplin  2 months back

                                                                                            I worked tech support for 2 years... I will never go back

                                                                                            • mattandsarahaschan
                                                                                              mattandsarahaschan  2 months back

                                                                                              One of my favorite calls I ever had, and the first call I ever had to transfer to a supervisor because she thought I was lying, was a woman who called in saying the tech that we had sent to her house had broken her (DSL) internet.
                                                                                              As it turns out, this woman didnt have internet with us. She had phone, but wasnt paying for internet. Whoever installed her just messed up and partitioned her for internet even though she wasnt paying for it.
                                                                                              I informed her of this fact, that she didnt have internet with us, so the tech had removed that from her line.
                                                                                              She insisted that she had had internet with us for years (which was likely true, she was an older customer).
                                                                                              I informed her I'd be happy to set her up an appointment for a tech to go out and setup internet for her, but she would have to start paying (for too much, never get DSL, kids) for it.
                                                                                              She blew up at me and demanded a sup so they could fix her internet because I clearly didnt know what I was talking about.
                                                                                              Ah, fun times...

                                                                                              • mattandsarahaschan
                                                                                                mattandsarahaschan  2 months back

                                                                                                I used to work in tech support for an internet and tv company. The level of stupidity some people have is astonishing.